Wondering how it all works? You're not alone

Frequently Asked Questions

Here are some of the most common questions people ask before booking a session.

About the Service

What exactly is SoundBoard Space?

SoundBoard Space offers a non-clinical, confidential place to talk. I'm here to listen with compassion, not diagnose or advise. It’s for when you’re feeling overwhelmed, stuck, or simply need someone to talk to — without judgement or pressure.

Is this therapy or mental health treatment?

No — SoundBoard Space is not a substitute for therapy or professional mental health care. I don’t offer medical advice or clinical support. It’s a space to be heard, to process thoughts, and to feel less alone.

Who is this for?

Anyone aged 18 and over. It doesn’t matter what you do, where you’re from, or how “put together” you look on the outside — everyone needs space to be heard. People use SoundBoard Space for all kinds of reasons: to unpack stress, talk through life changes, or just get thoughts out of their head. Clients come from all walks of life — carers, creatives, parents, students, business owners, healthcare workers, first responders, teachers, FIFO workers, and more. This is also a space for people in high-pressure roles — who often carry a lot and can’t always talk about it through formal channels. You can speak freely here without fear of judgement, reporting, or red tape. This space is private, confidential, and grounded in trust.

Benefits of SoundBoard Space

What are the potential benefits of using SoundBoard Space?

SoundBoard Space offers a unique opportunity to express yourself freely in a non-judgemental environment.

Some of the key potential benefits include:

Emotional Relief: Talking things out can ease emotional pressure and bring a sense of clarity.

Personal Reflection: Sessions encourage honest self-reflection — no advice-giving, just space to explore your thoughts.

Confidential Support: You can speak openly, knowing your privacy is respected and protected.

Flexible Communication: Choose video, voice-only, or chat — whatever feels most comfortable for you.

Accessible & Non-Clinical: If therapy feels too formal or confronting, this can be a softer starting point.

How do you envision clients benefiting from SoundBoard Space?

I see this space as a supportive outlet where people can:

Navigate life transitions like career changes, relationship shifts, or personal milestones.

Manage stress and burnout, especially in caregiving or high-pressure roles.

Enhance self-awareness through open dialogue and honest reflection.

Build confidence by expressing yourself in a space free from judgement or expectation.

What are your goals for SoundBoard Space?

My goal is to create a safe, ongoing resource for people who need to feel heard. I’m continually improving the service based on feedback, and I’m committed to helping clients find clarity, confidence, and emotional relief through our sessions.

Booking & Sessions

How do I book a session?

Visit the Session page to choose a session length and time that suits you. You'll receive an email with confirmation and a secure link for your session.

Can I book more than one session at a time?

Yes, absolutely. You can book recurring sessions or multiple appointments in advance if you prefer regular check-ins.

Do I have to show my face during the session?

Not at all. You can choose video, voice-only, or even chat-based sessions. I just need to know who I’m speaking with for confidentiality and safety reasons — but you're welcome to keep your camera off if that feels more comfortable.

What if there isn’t a time that suits my time zone?

I'm happy to find a time that works for you — just get in touch and I’ll do my best to accommodate your availability.

What happens during a session?

Each session is guided by you. There’s no set agenda. You’re free to talk about what’s on your mind, share how you’re feeling, or just unload. I’ll be there to listen, support, and reflect back — never to judge, rush, or fix.

Do I need to prepare anything?

No preparation is needed. Just find a quiet space and show up as you are. Some people like to jot down thoughts beforehand, others prefer to speak freely in the moment.

Payment & Policies

How much does it cost?

You can choose a session length that suits your needs:

30 minutes – $35 AUD

45 minutes – $65 AUD

60 minutes – $80 AUD

I also offer a first-time Intro Pack (3 x 30min sessions - $99) and flexible payment options for those experiencing financial hardship. Please contact me directly to discuss — I want this space to remain accessible.

Can I reschedule or cancel my session?

Yes — I ask for at least 24 hours’ notice if you need to cancel or reschedule. This helps me manage availability for others who may need a session. You’ll find the full details in the Terms & Conditions.

Privacy & Trust

Is this confidential?

Yes — everything shared in a session is treated as confidential. While this space is private, it’s not anonymous. I do need to know who I’m speaking with, even if your camera is off, to maintain safety and integrity.